Terms and Conditions

Last updated: 13 August 2026

These Terms & Conditions (“Terms”) govern access to and use of:

• The Cocktail Universe online learning platform;
• digital courses;
• memberships;
• video lessons;
• downloadable materials;
• quizzes and certificates;
• community features;
• gift memberships;
• related digital products and services.

The website and services are operated by:

Legal company name: Mint Media D.o.o.
Trading name: The Cocktail Universe
Legal form: D.O.O.
Registered office: Košaški dol 51e, 2000 Maribor, Slovenia
Company registration number: 9559582000
Tax number: SI98295241
VAT identification number: SI98295241
Registered with: Business Register of Slovenia
Email: hello@thecocktailuniverse.com
Customer support: hello@thecocktailuniverse.com
Telephone: Not applicable (no telephone contact is provided)

By using the website, creating an account or completing a purchase, you agree to these Terms.

If you do not agree to these Terms, do not use the website or services.

1. About The Cocktail Universe

The Cocktail Universe is an online educational platform offering content relating to:

• cocktails;
• mixology;
• bartending;
• ingredients;
• preparation techniques;
• bar equipment;
• hospitality;
• beverage presentation;
• related professional and creative skills.

Products may include:

• recorded video lessons;
• written learning materials;
• recipes;
• downloadable resources;
• quizzes and assessments;
• certificates or badges;
• live or recorded events;
• community discussions;
• additional content described on the relevant product page.

The exact content, instructor, access period, price and included features are stated on the relevant product or checkout page.

2. Definitions

For these Terms:

“Consumer” means an individual purchasing primarily for purposes outside their trade, business or profession.

“Business User” means a person or organisation purchasing or using the services primarily for trade, business or professional purposes.

“Digital Content” means content supplied in digital form, including videos, recordings, written materials, recipes and downloads.

“Digital Service” means a service that allows users to access, create, process, store or interact with data in digital form, including platform, community or ongoing membership features.

“Course” means a course or collection of educational content offered through The Cocktail Universe.

“Membership” means an access arrangement covering specified courses, content or platform features.

“Account” means the individual user account used to access the platform.

3. Eligibility and Age Requirements

You may create an account or purchase a product only if you are legally capable of entering into a binding contract.

Because our content concerns alcoholic beverages, you must be:

• at least 18 years old; and
• at least the legal age applicable to alcohol-related content in your country or region, where a higher age applies.

By using the services, you confirm that:

• the information you provide is accurate;
• you meet the applicable age requirements;
• your use of the services is lawful in your jurisdiction;
• you will comply with applicable alcohol, food-safety, employment and hospitality laws;
• you will not use the content to encourage unlawful or irresponsible alcohol consumption.

We may refuse, suspend or restrict access where we reasonably believe these requirements are not met.

4. User Accounts

Certain content requires an account.

You agree to:

• provide complete and accurate information;
• keep your information current;
• maintain a secure password;
• keep login credentials confidential;
• use only your own account;
• notify us promptly of suspected unauthorised access;
• accept responsibility for activity carried out through your account to the extent permitted by law.

You may not create an account using false information or impersonate another person.

5. Personal and Non-Transferable Access

Unless a business, team or group licence expressly states otherwise, each purchase provides access to one individual user.

Accounts and licences may not be:

• shared;
• transferred;
• resold;
• rented;
• sublicensed;
• made available to another person.

You may not:

• share login details;
• allow another person to access paid content through your account;
• purchase one individual licence for multiple employees or students;
• publicly screen or stream paid course content;
• circumvent device or access restrictions;
• use automated systems to access the platform.

We may review unusual login or access activity.

Where account sharing or misuse is reasonably suspected, we may temporarily restrict access while we investigate.

6. Licence to Use Content

When you purchase a product, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the included content in accordance with these Terms.

The purchase does not transfer ownership of the content or intellectual property.

You may use the knowledge and skills learned through the courses in your personal or professional bartending practice.

Unless expressly permitted in writing, you may not:

• copy or reproduce course materials;
• record course videos;
• download content where no download option is provided;
• distribute or publicly display materials;
• share downloads with third parties;
• upload materials to shared drives or online platforms;
• publish recipes, graphics, scripts or learning materials as your own;
• sell or sublicense content;
• remove copyright or trademark notices;
• translate or adapt protected materials for distribution;
• create a competing course based substantially on our materials;
• scrape or systematically extract website or course data;
• use protected content to train artificial intelligence or machine-learning systems;
• use content for unlawful purposes.

7. Intellectual Property

The website, platform and content, including their:

• design;
• structure;
• videos;
• photographs;
• graphics;
• text;
• recipes;
• course materials;
• downloads;
• logos;
• trademarks;
• software;
• databases

are owned by or licensed to Mint Media D.o.o..

All rights not expressly granted under these Terms are reserved.

“The Cocktail Universe” and associated brand assets may not be used in a way that suggests:

• endorsement;
• accreditation;
• partnership;
• sponsorship;
• affiliation

without our prior written permission.

8. Acceptable Use

You must not use the website or services to:

• violate any law;
• infringe intellectual property or privacy rights;
• distribute malicious code;
• attempt unauthorised access;
• interfere with platform security;
• scrape or extract data;
• harass or threaten another person;
• publish unlawful, abusive or discriminatory content;
• promote unsafe or unlawful alcohol consumption;
• impersonate another person or organisation;
• submit false or misleading reviews;
• conduct fraudulent payment activity;
• resell or commercially exploit access;
• disrupt the experience of other users.

We may remove content or restrict accounts that violate these rules.

9. Product Information

Before completing a purchase, the relevant product page or checkout will display the material characteristics of the product, including as applicable:

• course or membership name;
• description;
• included content;
• instructor;
• language;
• access period;
• technical requirements;
• price;
• currency;
• applicable taxes;
• payment frequency;
• whether the payment renews automatically;
• cancellation conditions;
• refund information.

You are responsible for reviewing this information before placing an order.

10. Orders and Contract Formation

By placing an order, you confirm that:

• the purchase information is correct;
• you are authorised to use the selected payment method;
• you understand the price and access conditions;
• you agree to these Terms;
• you agree to any additional product-specific conditions shown before payment.

An order is accepted when we:

• send an order confirmation; or
• provide access to the purchased product,

whichever occurs first.

The order confirmation will be sent to the email address provided during checkout and will serve as a record of the transaction.

Where legally required, the confirmation will include:

• these Terms or a link to the applicable version;
• product details;
• price;
• confirmation of consent to immediate digital delivery;
• confirmation of any acknowledgement concerning the right of withdrawal.

We may reject or cancel an order where:

• payment cannot be processed;
• product or price information contains an obvious error;
• fraud or unauthorised activity is suspected;
• eligibility requirements are not met;
• completion of the transaction would be unlawful.

If we cancel a paid order before providing access, we will refund the payment.

11. Prices, Currency and Taxes

Prices are displayed in either US Dollars (USD) or Euros (EUR), based on the currency manually selected by the customer.

Where an estimated conversion into a currency other than USD or EUR is displayed for convenience, it is an estimate only. The actual charge will be processed in the currency shown at checkout (USD or EUR), and the amount charged may differ slightly from the estimate shown due to exchange rate fluctuations.

The checkout will indicate whether applicable VAT, GST, sales tax or similar taxes are:

• included in the displayed price;
• calculated at checkout; or
• payable separately.

The final tax treatment may depend on:

• your billing country;
• your residence;
• whether you are purchasing as a consumer or business;
• a valid VAT, GST or tax identification number;
• applicable tax laws.

You must provide accurate billing and location information.

Your bank or payment provider may charge currency conversion, international transaction or other fees. These charges are outside our control.

12. Payments

Payments are processed through Stripe or another payment provider shown at checkout.

We do not normally store complete payment card information.

You agree to provide valid and accurate payment information.

Where payment is rejected or reversed, access may be delayed or suspended.

Before initiating a chargeback or payment dispute, please contact hello@thecocktailuniverse.com so that we can attempt to resolve the matter.

This does not limit your right to dispute an unauthorised or incorrectly processed payment.

13. Access and Payment Model

13.1 One-time purchase

Unless expressly stated otherwise on the product page, purchases through The Cocktail Universe are made through a one-time payment.

For a one-time purchase:

• you are charged once;
• the payment does not automatically renew;
• there are no recurring subscription charges;
• access is provided for the duration of The Cocktail Universe platform;
• future paid courses or products are not included unless expressly stated.

13.2 Ongoing or lifetime access

Where a product is advertised as providing “ongoing” or “lifetime” access, this means access for as long as:

• the relevant product remains available;
• we continue to operate the platform or a reasonable replacement;
• you comply with these Terms.

It does not guarantee that:

• the platform will exist for the natural lifetime of the purchaser;
• every feature will remain unchanged;
• all future products will be included.

Where “lifetime access” is advertised, we will provide access for at least one (1) year unless continuation becomes impossible for legal, security, finance or circumstances outside our reasonable control.

13.3 Fixed-term access

Where access is sold for a fixed term, the term will be displayed before purchase.

Access ends automatically at the end of the stated period unless:

• an extension is purchased;
• a new access period is purchased; or
• we expressly provide continued access.

13.4 Recurring subscriptions

Where a product is sold as a recurring monthly or annual subscription:

• the billing frequency is shown before purchase;
• the payment automatically renews until cancelled;
• the renewal price is disclosed before purchase;
• cancellation is available by emailing hello@thecocktailuniverse.com or through your account dashboard;
• cancellation prevents future charges;
• access normally continues until the end of the paid billing period.

We will provide renewal or pricing notices where required by applicable law.

14. Providing Access

Access is normally provided after successful payment.

You are responsible for maintaining:

• a compatible device;
• a supported browser;
• a stable internet connection;
• a valid email address;
• secure account credentials.

If access is not provided within a reasonable period, contact hello@thecocktailuniverse.com.

We may require reasonable information to locate and verify the order.

15. Platform Availability and Maintenance

We aim to keep the platform available but cannot guarantee uninterrupted access.

Access may be temporarily limited because of:

• maintenance;
• security updates;
• software updates;
• hosting interruptions;
• technical failures;
• internet outages;
• force majeure;
• legal or regulatory requirements.

Where reasonably possible, planned maintenance will be scheduled to minimise disruption.

Temporary interruptions do not automatically entitle a user to a refund unless:

• the interruption is substantial;
• we fail to resolve it within a reasonable time;
• a refund or other remedy is required by applicable law.

16. Course and Product Changes

We may update:

• lessons;
• videos;
• written materials;
• instructors;
• platform design;
• quizzes;
• downloads;
• supporting resources.

Updates may be made to:

• improve quality;
• correct errors;
• reflect current techniques;
• respond to legal or safety requirements;
• replace outdated tools or information.

We will not materially remove the essential content of a paid product during a promised access period without providing an appropriate remedy where required.

A remedy may include:

• replacement content;
• extended access;
• an equivalent course;
• a proportionate refund.

17. Downloadable Materials

Where downloads are provided, they are licensed for your personal learning and internal professional use only.

You may not:

• redistribute downloads;
• upload them to public or shared platforms;
• provide them to clients, employees or students;
• sell or sublicense them;
• include them in another course;
• remove copyright notices.

A separate team or commercial licence is required where materials will be used by multiple people.

18. Gift Memberships and Gift Purchases

Where gift purchases are available:

• the purchaser must provide accurate recipient information;
• the recipient may need to create an eligible account;
• the gift includes only the product stated at checkout;
• the access period is stated before purchase;
• gifts may not be exchanged for cash;
• resale is prohibited;
• refunds are returned to the original payment method;
• expiry dates are subject to mandatory consumer law.

A gift recipient will not be enrolled in recurring billing unless they separately provide payment information and expressly agree to recurring charges.

19. EU and EEA Right of Withdrawal

This Section applies to consumers in the European Union and European Economic Area.

Consumers entering into a distance contract normally have a 14-day statutory withdrawal period.

Different rules may apply depending on whether the purchase consists of:

• digital content supplied without a physical medium;
• a digital service;
• an ongoing service;
• a combination of content and services.

19.1 Digital content supplied immediately

Where digital content is supplied immediately, before the end of the 14-day withdrawal period, you may lose the statutory right of withdrawal once supply begins if:

1. you expressly consent to immediate supply;
2. you acknowledge that you will lose the right of withdrawal once supply begins; and
3. we provide confirmation of that consent and acknowledgement on a durable medium, such as email.

The consent must be collected separately during checkout.

A pre-selected checkbox is not sufficient.

19.2 Digital services and ongoing services

Where a purchase includes a digital or other service that begins during the withdrawal period, we may ask you to expressly request that performance begins immediately.

If you withdraw before the service has been fully performed, you may be required to pay a proportionate amount for the service provided before withdrawal, where permitted by law.

You lose the right of withdrawal for a fully performed service only where the legal requirements for that loss have been met.

19.3 Failure to obtain valid consent

If legally required consent or acknowledgement was not validly obtained, your statutory withdrawal rights may continue despite access having begun.

19.4 Mandatory conformity rights

The loss of the withdrawal right does not remove rights relating to digital content or services that are:

• defective;
• inaccessible;
• not as described;
• not supplied;
• incompatible contrary to information provided;
• otherwise non-conforming.

20. Recommended Checkout Consent for Digital Content

Where the product consists primarily of immediately supplied recorded courses or other digital content, the following separate, unticked checkbox should be used:

“I expressly consent to receiving immediate access to the digital content before the end of the 14-day withdrawal period. I acknowledge that once the supply of the digital content begins, I lose my statutory right of withdrawal to the extent permitted by applicable law.”

The user’s consent must be recorded together with:

• the date and time;
• the account or order;
• the consent wording;
• the applicable version of these Terms.

21. Recommended Checkout Request for Digital Services

Where the product also includes an ongoing digital service, live support, community access or another service component, the following separate wording may be required:

“I expressly request that the performance of the digital service begins before the end of the 14-day withdrawal period. I understand that, if I withdraw after performance has begun, I may be required to pay for the proportion of the service already provided, and that I may lose the right of withdrawal once the service has been fully performed where permitted by law.”

The correct checkbox wording should be selected according to the actual product being sold.

22. Voluntary Refund Policy

In addition to mandatory consumer rights, we offer the following voluntary refund policy:

A refund request may be submitted within 14 days from the date of purchase, provided that:

• no more than 50% of the course has been accessed;
• a substantial part of the materials has not been downloaded;
• the course has not been completed;
• a certificate has not been issued;
• the account has not been shared;
• the request is not fraudulent or abusive.

To request a refund, contact:

hello@thecocktailuniverse.com

Include:

• purchaser’s name;
• account email;
• order number;
• product purchased;
• reason for the request.

Approved refunds are returned to the original payment method.

Payment provider processing times may apply.

This voluntary policy is additional to, and does not limit, any mandatory legal rights.

[CONFIRM THE REFUND PERIOD AND COURSE-PROGRESS LIMIT BEFORE PUBLICATION.]

23. Mandatory Consumer Remedies

Nothing in these Terms excludes, restricts or modifies any consumer right or remedy that cannot lawfully be excluded.

Where digital content or a digital service:

• is not supplied;
• is defective;
• is materially different from its description;
• does not function as promised;
• is unavailable for an unreasonable period;
• otherwise fails to comply with mandatory legal requirements,

you may be entitled to a remedy.

Depending on applicable law and the seriousness of the issue, remedies may include:

• correction of the problem;
• restored access;
• replacement content;
• extended access;
• a price reduction;
• cancellation;
• a full or partial refund.

24. Australian Consumer Rights

If you are a consumer located in Australia, our products and services come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms, including our voluntary refund conditions, excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

Where a digital product or service fails to comply with an applicable consumer guarantee, you may be entitled to a remedy.

Depending on the nature and seriousness of the failure, the remedy may include:

• correction of the problem;
• replacement access;
• cancellation;
• a price reduction;
• a refund.

Any period or condition stated in our voluntary Refund Policy applies only in addition to, and does not replace or limit, mandatory Australian consumer rights.

25. Cancellation

25.1 One-time purchases

A one-time purchase does not automatically renew and does not require subscription cancellation.

Refund and withdrawal rights are governed by:

• Sections 19–24;
• the product-specific information shown before purchase;
• mandatory applicable law.

25.2 Recurring subscriptions

A recurring subscription may be cancelled through:

• emailing hello@thecocktailuniverse.com; or
• cancelling directly through your account dashboard.

To cancel in accordance with California law, you can go into your account dashboard and cancel from there.

Cancellation must be completed before the next billing date to prevent the next charge.

Unless otherwise stated, access continues until the end of the current paid billing period.

Deleting an account does not automatically cancel recurring billing unless this is clearly confirmed during the account-deletion process.

26. Account Suspension and Termination

You may request account closure by contacting hello@thecocktailuniverse.com.

We may suspend or terminate access where you:

• materially breach these Terms;
• share or resell an account;
• misuse protected content;
• engage in fraud;
• threaten platform security;
• abuse users, instructors or staff;
• use the services unlawfully;
• repeatedly initiate unjustified payment disputes.

Where reasonable, we will provide:

• notice of the issue;
• an opportunity to explain;
• an opportunity to correct the breach.

Immediate suspension may be necessary in cases involving:

• fraud;
• security threats;
• serious harassment;
• unlawful conduct;
• substantial intellectual property infringement.

Termination for a serious breach may result in loss of access without a voluntary refund.

Mandatory consumer rights remain unaffected.

27. Community Features and User Content

Where reviews, comments, discussions or other community features are available, you retain ownership of the original content you submit.

By submitting content, you grant us a non-exclusive, worldwide, royalty-free licence to:

• host;
• store;
• reproduce;
• display;
• format;
• moderate

that content for the purpose of operating and promoting the platform.

You confirm that:

• you have the right to submit the content;
• it does not infringe another person’s rights;
• it is not unlawful, abusive or misleading;
• it does not contain confidential information you are not authorised to disclose.

We may remove content that violates these Terms.

We are not responsible for opinions expressed by users.

28. Educational Disclaimer

The Cocktail Universe provides educational and informational content.

Unless expressly stated otherwise, the content does not constitute:

• legal advice;
• medical or health advice;
• food-safety certification;
• occupational health and safety advice;
• financial or business advice;
• an employment guarantee;
• a professional licence;
• an accredited qualification.

You are responsible for deciding whether and how to apply the information.

If you work in hospitality or serve beverages to others, you are responsible for complying with:

• alcohol licensing laws;
• responsible service requirements;
• food-safety rules;
• allergen requirements;
• employment rules;
• workplace procedures;
• local professional standards.

29. Certificates and Accreditation

Unless a course page expressly identifies a recognised accreditation body, a certificate issued by The Cocktail Universe is a certificate of participation or completion only.

A certificate does not automatically:

• provide a bartending licence;
• authorise the sale or service of alcohol;
• replace legally required training;
• guarantee employment;
• establish professional accreditation;
• prove compliance with local food-safety or alcohol laws.

Employers, regulators and professional organisations may impose separate requirements.

30. Alcohol and Responsible Consumption

Our content is intended to teach cocktail preparation, mixology and hospitality skills.

It is not intended to encourage excessive, unsafe or unlawful alcohol consumption.

You must:

• comply with the legal drinking age in your jurisdiction;
• consume alcohol responsibly;
• comply with local alcohol service laws;
• never serve alcohol to a minor where prohibited;
• never serve alcohol to an intoxicated person where prohibited;
• avoid driving or operating machinery after consuming alcohol;
• consider alcohol-free alternatives;
• consider relevant health conditions, medication and pregnancy.

The Cocktail Universe does not provide medical advice.

Users with health concerns should consult a qualified healthcare professional.

31. Ingredients, Allergens and Food Safety

Course content may include ingredients that can cause allergic reactions or adverse effects.

You are responsible for:

• reviewing ingredient labels;
• identifying allergens;
• preventing cross-contamination;
• following food-safety procedures;
• storing ingredients correctly;
• complying with local labelling requirements;
• adapting recipes for dietary or medical requirements.

Information provided in a course does not replace professional allergen, food-safety or medical guidance.

32. Equipment and Technique Safety

Certain techniques may involve:

• sharp tools;
• heat;
• pressure;
• gas;
• electrical equipment;
• glassware;
• dry ice;
• liquid nitrogen;
• siphons;
• carbonation equipment;
• specialised machinery.

You should attempt a technique only if you:

• understand the risks;
• have appropriate equipment;
• follow manufacturer instructions;
• have suitable training;
• use appropriate protective measures.

Do not attempt a technique if you are unsure how to perform it safely.

33. Results Disclaimer

Individual results vary.

We do not guarantee:

• employment;
• income;
• business growth;
• professional recognition;
• social media growth;
• mastery within a particular period;
• acceptance by an employer;
• acceptance by an accreditation body;
• any particular personal or commercial result.

Testimonials, case studies and examples describe individual experiences and do not guarantee future outcomes.

34. Accuracy of Information

We aim to provide accurate and useful information.

However:

• hospitality techniques may change;
• products and equipment may change;
• ingredients may vary by country;
• laws and professional standards may change;
• course materials may contain unintentional errors.

Where accuracy is important, independently verify current requirements concerning:

• alcohol licensing;
• food safety;
• allergens;
• employment;
• taxes;
• health and safety;

35. Third-Party Services and Links

The platform may contain links to or integrations with third-party services, including:

• payment providers;
• video platforms;
• social networks;
• equipment suppliers;
• ingredient suppliers;
• external learning resources.

We do not control third-party services.

We are not responsible for their:

• availability;
• content;
• terms;
• privacy practices;
• products;
• price changes.

A link or mention does not necessarily constitute endorsement.

36. Promotions and Discount Codes

Promotions and discount codes:

• are valid only for the stated period;
• may apply only to selected products;
• may be limited to selected users;
• cannot normally be combined;
• have no cash value;
• may be withdrawn where affected by an obvious error, fraud or misuse.

Promotional conditions do not limit mandatory consumer rights.

37. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

This includes liability for:

• fraud;
• wilful misconduct;
• death or personal injury where caused by legally actionable negligence;
• mandatory consumer guarantees;
• any liability that applicable law prohibits us from excluding.

To the maximum extent permitted by law, we are not responsible for indirect or consequential losses arising from:

• use or inability to use the platform;
• reliance on educational content;
• loss of income or business opportunity;
• third-party services;
• misuse of recipes, ingredients, equipment or techniques;
• failure to secure account credentials;
• circumstances outside our reasonable control.

For Business Users, and only where legally permitted, our total aggregate liability relating to a paid product will not exceed the amount paid for that product during the 12 months preceding the event giving rise to the claim.

The Business User limitation does not apply to Consumers where prohibited by mandatory law.

38. Force Majeure

We are not responsible for delay or failure caused by circumstances outside our reasonable control, including:

• natural disasters;
• war;
• civil unrest;
• government restrictions;
• widespread internet outages;
• power failures;
• cyberattacks;
• failure of critical third-party infrastructure;
• labour disputes;
• epidemics or public health emergencies.

We will take reasonable steps to reduce the effect of such events and resume services where possible.

Mandatory consumer remedies remain unaffected.

39. Business Users

If you purchase or use the services for business purposes, you confirm that:

• you have authority to bind the relevant organisation;
• information provided on behalf of the organisation is accurate;
• access will be used only within the scope of the purchased licence.

Team, corporate and business purchases may be subject to:

• a separate order form;
• a team licence;
• an enterprise agreement;
• individually agreed terms.

Where individually agreed written terms conflict with these Terms, the individually agreed terms prevail to the extent of the conflict.

40. Privacy

Our processing of personal information is described in our Privacy & Cookie Policy.

Acceptance of these Terms does not constitute consent to processing where separate consent is legally required.

Separate consent may be requested for:

• newsletters;
• advertising cookies;
• analytics cookies;
• immediate digital delivery;
• other optional processing.

41. Changes to These Terms

We may update these Terms to reflect:

• changes in services;
• new features;
• security requirements;
• legal or regulatory developments;
• changes in service providers;
• reasonable operational changes.

The updated Terms will be published with a revised “Last updated” date.

Material changes affecting an existing paid entitlement will be communicated where required.

Changes will not retroactively remove mandatory consumer rights.

The version accepted at the time of purchase will be retained where required for transaction records.

42. Governing Law

These Terms and contractual relationships with Mint Media D.o.o. are governed by the laws of the Republic of Slovenia.

If you are a Consumer, this choice of law does not deprive you of mandatory consumer protections available under the laws of your country of habitual residence.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

43. Dispute Resolution and Jurisdiction

Please contact hello@thecocktailuniverse.com first so that we can attempt to resolve any dispute informally.

If a dispute cannot be resolved, the competent courts of the Republic of Slovenia will have jurisdiction.

If you are a Consumer, you may also have the right to bring proceedings before the courts of your place of habitual residence where provided by mandatory applicable law.

For Business Users, the court having jurisdiction at the registered office of Mint Media D.o.o. will have exclusive jurisdiction unless otherwise agreed in writing.

44. Out-of-Court Resolution of Consumer Disputes

In accordance with the Slovenian Out-of-Court Resolution of Consumer Disputes Act, Mint Media D.o.o. does not recognise any provider of out-of-court consumer dispute resolution as competent to resolve a consumer dispute that a consumer may initiate under that Act, unless mandatory law requires otherwise.

45. Language and Translations

These Terms are originally prepared in English.

Where a translation is provided, the English version will prevail in the event of inconsistency, except where mandatory law requires otherwise.

Quebec residents. In accordance with Quebec’s Charter of the French Language, we will provide Quebec consumers with a French version of these Terms before a contract is concluded. A Quebec consumer may expressly choose to proceed in English only after being provided with the French version. Where a Quebec consumer proceeds in English following that express choice, the English version will apply between the parties; otherwise, the French version will prevail for Quebec consumers in the event of any inconsistency.

[A COMPLETE, PROFESSIONALLY TRANSLATED FRENCH VERSION OF THESE TERMS MUST BE PREPARED AND MADE AVAILABLE BEFORE THIS CLAUSE CAN BE RELIED ON FOR QUEBEC CONSUMERS.]

Consumers will not be deprived of mandatory rights because of this language clause.

46. Severability

If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in effect.

The invalid provision will be interpreted or replaced as closely as legally permitted to reflect its intended purpose.

47. No Waiver

A failure to enforce a provision does not waive the right to enforce it later.

48. Assignment

You may not transfer your rights or obligations under these Terms without our written permission.

We may transfer our rights and obligations as part of:

• a business sale;
• merger;
• reorganisation;
• transfer of the platform,

provided that this does not reduce mandatory consumer protections.

49. Entire Agreement

These Terms, together with:

• the relevant product description;
• the checkout information;
• the Privacy & Cookie Policy;
• any product-specific conditions;
• any separately agreed written terms

form the agreement relating to the purchased service.

50. Contact Information

Questions about:

• these Terms;
• purchases;
• access;
• cancellations;
• refunds;
• complaints

may be sent to:

Mint Media D.o.o.
Trading as The Cocktail Universe
Košaški dol 51e, 2000 Maribor
Slovenia

Email: hello@thecocktailuniverse.com
Refund requests: hello@thecocktailuniverse.com
Telephone: Not applicable
Website: thecocktailuniverse.com